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FEEDBACK

PT Ski Feedback Questionnaire

Thank you for taking the time to complete our feedback questionnaire. All completed feedback forms will be entered into our end of season champagne draw!

Name *

First

Last

Email *

Was the PT Ski rep easy to spot at arrivals?

Yes
No

Was the PT Ski rep presentable?

Yes
No

Was the PT Ski vehicle clean and tidy?

Yes
No
Did not notice

Was the driving to and from the Klosters careful and responsible?

Yes
No

Please add any additional comments you may have about the transfer to and from Zurich below:

Did the accommodation meet your expectations and equate to what you thought you had booked?

Far exceeded expectations
Exceeded expectations
Met expectations
Didn't quite match
Fell below expectations

Please rate the overall quality of service you received at your accommodation?

Very Good
Good
Satisfactory
Poor
Very Poor

Please rate the quality of the food at your hotel/chalet?(Even if it was just breakfast)

Very Good
Good
Satisfactory
Poor
Very Poor

Please add any additional comments you may have about your accommodation in Klosters below:

Do you feel the staff were knowledgeable about Klosters and PT Ski services?

Extremely
Very
Satisfactory
Below Satisfactory
Not at all

Were you offered piste hosting on your first full day skiing?

Yes
No

How many days piste hosting were offered during your stay?

Did you feel looked after on the mountain whilst skiing with your rep?

Extremely
Very
Satisfactory
Below Satisfactory
Not at all
Not Applicable

Were the PT Ski staff friendly and presentable?

Extremely
Very
Satisfactory
Poor
Very Poor

At PT Ski we pride ourselves on the service we provide in resort. Our staff are expected to be on top of every detail of your holiday. With this in mind, please rate the overall service you received from PT Ski staff in Klosters.

Very Good
Good
Satisfactory
Poor
Very Poor

Please add any further comments you may have about our PT Ski Staff in Klosters:

Were there children in your group on a PT Ski kids' week?

Yes
No

If you have specified that your children were involved in a PT Ski kids' week, we would be grateful if you could answer four more quick questions relating to your children's experience.

Specified
Not specified
Do not wish to answer

Were the PT Ski staff there on time everyday to collect your child/children?

Yes
No

Were the PT Ski staff friendly and welcoming to your child/children?

Extremely
Very
Satisfactory
Below Satisfactory
Not at all

Do you feel your child/children enjoyed the PT Ski Kids' Week?

Very Much
Yes
Not Really
Not at all

Would you recommend our PT Ski Kids' Weeks to your friends?

Yes
No

Please add any other comments or suggestions you may have about our PT Ski Kids' Weeks below:

Was your holiday part of a PT Ski Off Piste Weekend or Bespoke Off Piste Package?

Yes
No

As you have specified that your holiday was part of a PT Ski Off Piste Weekend or Bespoke Off Piste package, we would be grateful if you could answer three more quick questions relating to your Off Piste experience with PT Ski. How would you rate the mountain guide?

Very Good
Good
Satisfactory
Poor
Very Poor

If there was any walking involved, was it either?

Too Much
Too Little
Just Enough
There was no walking involved

How would you rate the overall off piste experience with PT Ski?

Very Good
Good
Satisfactory
Poor
Very Poor

Please add any further comments or suggestions you may have about your Off Piste experience with PT Ski:

General Questions Please tell us anything that you think we did particularly well:

Please tell us anything you think we could improve below:

What is your overall impression of the PT Ski experience?

Very Good
Good
Satisfactory
Poor
Very Poor

Would you consider booking with PT Ski again in the future?

Yes
No

We may want to use photographs of you and/or your children in our promotional and marketing material including our brochure and website. All photographs used will be unattributed. However, if you do not want us to use photographs of you and/or your children in this way please say No here.

Yes
No

We may want to post photographs of you and/or your children on our Facebook page. All photographs shown on this site will be unattributed (and untagged). However, if you do not want us to use photographs of you and/or your children in this way please say No here.

Yes
No

Can we call you?

Yes
No

Comment

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PT Ski Ltd - 41 Napier Avenue - London SW6 3PS - Tel: +44 (0)20 7736 5557 - Mob: +44 (0)7590 806385

Registered Office: Oxford House, 12-20 Oxford Street, Newbury, Berkshire, RG14 1JB. Registered in the UK. Registered No: 7167038

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