Since winter 2015/16 our guests have been able to leave feedback on the AITO website and these can be viewed by clicking here.
If you would like to write a review on the AITO website then click here.
Since we launched in 2010 we have been thrilled by all the kind and wonderful feedback we have received from guests and a selection is listed below.
The entire week was particularly well thought out, from pick up at the airport straight to lunch upon arrival in Klosters and hiring of ski equipment on our way to the hotel. It was effortless. Suitcases were already in the room when we walked into the Silvretta. Very kind of the reps to take ski equipment back to the hotel from hire shop.
Catherine L, 2017
We thought all the PT staff were fantastic ambassadors for PT Ski, and for Klosters. Everyone was very kind and accommodating, and we felt very looked after. The lifts to and from Madrisa were particularly appreciated!
Claire W, 2017
PT ski is a god send for the kids. They love it. The stress is taken out, they make friends and hopefully they can come back year after year. Miles away from the hell of dropping off at ski school every morning plus they get a full day. Simply brilliant!
Laura VZ, 2017
PT Ski’s efficiency and thoughtfulness during the booking process were so reassuring and saved us a lot of time. However, even this happy experience left us unprepared for the incredibly high standards of care we enjoyed from the moment we landed at Zurich airport to the very end of the holiday. We were escorted to rent our equipment and meet our brilliantly selected ski instructor, and then the wonderful reps made a point of spending time with us every day, both to ski with us as well as adjust any bookings, always successfully. We didn’t have to do or think about anything for ourselves and had the most relaxing holiday ever. We can’t wait to return to Klosters and wouldn’t think of going skiing again without PT Ski’s utterly charming help.
Tim H-H, 2015
The kids week was fantastic. We never once had to coax Oliver into the van in the morning. He went off willingly every day without a second glance.
Caroline F, 2015
They were all extremely nice, good company and interesting to talk to on a skillet. They were very nice with Sebastian. I couldn’t recommend PT ski more highly.
Sophie M, 2015
It is impossible to fault both the attention to detail, and the complete commitment to ensuring that we had the most enjoyable and relaxing stay possible. We had never used a service like this before, but it exceeded my expectations by a long way.
Harry F, 2014
PT ski were brilliant! Truly professional and so trustworthy throughout. Thank you one and all for making it such a successful holiday.
We simply have never been so well cared for on a skiing holiday, or any holiday for that matter.
Everyone representing PT Ski was absolutely delightful and committed to above and beyond service. If only you could run the rest of the world.
Victoria C, 2013
Having travelled extensively and utilised many ski operators over the years, I can unequivocally state that PT Ski has provided the best service of all by far, bar none, on any continent. The team could not have been more gracious, more engaging and more helpful. They are a credit to the PT Ski organisation and deserve a thunderous thank you. We were absolutely smitten with Klosters, partly because of its ambiance, but largely because of their efforts. In a segment of the tour/trip industry where service, as opposed to location, is often the real differentiator, PT Ski delivered in spades. Anyone considering a ski holiday in the Alps would be crazy not to book PT Ski immediately.
Gunner B, 2011
It’s so rare in this day and age to be truly surprised by a new venture. So often there is too much hype and so little substance but I cannot tell you how overwhelmed I was at your over-deliverance to what I was expecting. Loved Klosters; loved the fact that it is a family biz. Thought your reps were out of the premier league, loved the attention to detail and the guidance of where we should eat and go to and the fact that everything was completely hassle-free and relaxed. In short it is a winning formula!
We all had the most fantastic holiday and want to thank your excellent team for introducing the boys to skiing (they enjoyed everything about Klosters), gently easing me back in and in general looking after us so well. I think you have the perfect balance of making sure we were as well looked after as possible without crowding.
Božana R, 2011